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COVID-19 move to home working

With government once again moving into a Level 4 Lockdown and requesting significantly reduced movement, we have made the decision to safeguard our employees and move to a virtual office environment.

Our office and contact centre in Coventry is closed and all work is now being carried out using secure communication mechanisms from our employee’s homes.

These are absolutely unprecedented times but with the great attitude, management support and technology behind our operation we can continue to be here, 24/7 supporting policyholders.

Our people have shown such a great team spirit in what is new territory for us all. I am constantly impressed by the energy and creativity I see every day. By adhering to the restrictions and maintaining our social distancing I hope we have mitigated the risks as much as possible.

We continue to work with all our supply chain partners, who are taking similar measures to ensure their staff’s wellbeing and business continuity.

Thanks to all of our customers and business partners for your continued understanding and support during these difficult times.

Stay safe.

Neil Carpenter
Director